booking policies (and other boring but important bits)

Booking Policy Claim your place in the space! Bookings are essential and can be freely canceled prior to 3 hours before your booked class starts. A fly by the seat of your pants kinda guy or gal? All good. Last minute bookings are welcome… if there's availability.

Late Cancellation Policy A ‘late cancel’ occurs when you cancel your class booking within 3 hours of the class start time. Late cancellations will result in an automatic $7 charge to your account. If the class was purchased using a class pack, the credit will not be refunded.

No-Show Policy A ‘no-show’ is when you do not attend or cancel a booked class. No-shows will result in an automatic $7 charge to your account. If the class was purchased using a class pack, the credit will not be refunded. If you do not check-in to the booked class, it will be considered a no-show, and the fee will apply. (Please note: this fee will increase to $10 as of February 1, 2025.)

Class Waitlists If a class is fully booked, you have the option to join a waitlist. From the waitlist you can be added into a class at any time of day, up to 30 minutes before class starts. You will receive an email to confirm you have been added. Yay!

Please treat the waitlist booking as if you are added into the class. If you no longer wish to attend the class, be sure to remove yourself from the waitlist.

Keep your eyes peeled towards your emails to avoid unwanted bookings and subsequent late cancel or no show fees.